Employment Type: 25 – 35 hours per week, Monday thru Friday

Responsibilities

• Positive and pleasant attitude including during busy and sometimes stressful times.
• Patience and empathy.
• Greeting clients and their pets with warmth and compassion.
• Genuine enjoyment dealing with people and love for animals.
• Checking clients and pets in for appointments.
• Helping obtain patient weights when checking in, when applicable.
• Answering phones in a professional manner and assisting clients with various questions and requests such as scheduling appointments, refilling medication, basic medical questions with proper documentation of these conversations in the medical record software.
• Basic handling of pets as is sometimes needed during check in.
• Concluding a client’s invoice via cash, check, credit card, or care credit (training would be provided as needed).
• Always maintaining a clean, sanitary, and odor free front office.
• Knowledge of medical software is a plus but must at least have basic computer knowledge with Windows operating systems and competent writing abilities.
• Presentable appearance at all times.